The case study titled “Dell: Roadmap of a Digital Supply Chain Transformation,” available at Harvard Business Publishing, has reached the bestseller classification in the platform.
The case study presents Dell’s experience in employing transformative efforts for their global operations and it clearly shows the importance of aligning a common vision among the different functions of the company. In particular, the intrinsic challenges of a giant and diverse enterprise must be considered, which raises several questions. How does the company ensure that key actors are aligned with its digital vision? Which levers are needed to establish a digital vision that matches business strategy and priorities with supply chain operations? How can an actionable roadmap be developed to achieve the digital transformation of such a complex supply chain? What actions or goals should be prioritized?
For more information, please refer to Borrella I., Sáenz M.J., and Revilla E. Case study, Dell: Roadmap of a Digital Supply Chain Transformation.