Our Research

Learn more about our research streams and projects or engage with us using the contact form below.


We carefully select a research methodology tailored to each particular research question.

The What Question
Longitudinal scorecard data analysis based on defined supply chain data from company ERP, TMS, or WMS systems, among others, provides us with insight as to what is happening during a digital transformation.

The How Question
Experimental design and cluster allow us to quantitatively identify patterns in complex data. Depending on the digital offering, patterns emerge about how supply chain relationships perform and what their key drivers are. Cluster analysis often reveals insights and scenarios that might not yet have been apparent to participants in the collaboration.

The Who Question
We use game theory to understand the roles, motivations, contributions, and expectations of the supply chain stakeholders within the digital transformation. This supports the development of sustainable, fair and efficient rules for implementation and value sharing. Consequently, this methodology identifies key drivers and reveals how they influence a digital transformation.

Multidimensional Collaboration

Collaboration can take multiple forms when companies jointly implement new technologies. While vertical collaboration is widely implemented, in the digital era, horizontal collaboration is recognized as a key driver of competitive advantage. It can take place anywhere along the supply chain: between suppliers, between customers, between logistics service providers.

Digital SC has worked with global retailers, FMCGs, and LSPs who have attributed up to 30% in logistics cost savings to horizontally collaborative practices. Our current research seeks to understand how digital practices enhance vertical and horizontal collaboration approaches to unlock hidden benefits.

Check out the video Understanding End-to-End Data as part of Multidimensional Collaboration research.


    Horizontal Collaboration in Last-Mile Delivery for Online Groceries

    Collaborating with ideal partners to increase customer orders and drive down delivery costs in last-mile delivery.

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    Dealing with Complexities in Digital Supply Chain

    Understanding the supply chain link between suppliers and buyers to ease complexities in the high-tech industry. 

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    Digital Supply Chain Capabilities

    Digital supply chain transformations are driving continuous improvement and new technology utilization. Dynamic capabilities are essentially threefold: human-centered, the organization, and the supply chain. One element of these dynamic capabilities is the ability to identify and build digital environments. These environments require technological platforms and people.

    They necessitate mechanisms for encouraging new ways of working, experimentation, and more collaborative leadership with your supply chain partners. Our research informs how companies build and acquire digital capabilities and talent for successful transformations.

    Check out the videos Learning from the Pandemic and Synchromodality in Supply Chains as part of the Dynamic Supply Chain Capabilities research.


    Dell’s Digital Supply Chain Transformation

    Case study presenting the key levers, challenges, and opportunities of their vision and roadmap.
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    Digital Twins for Warehouse Operations

    This project focuses on digital twins as a promising solution for enhancing performance metrics within a warehouse operation, including efficiency, productivity, and scalability.
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    Warehouse of the Future (CPG)

    This project focuses on designing the roadmap of the Warehouse of the Future (WoF) for one of the largest Consumer Packaged Goods (CPG) companies in the food and beverage sector.
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    Trade-offs of Resilience and Efficiency in Synchromodal Networks (FMCG)

    Evaluation of efficiency vs resilience in clusters of LSPs.
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    AI and SCM

    Some of the most innovative projects of companies that are transforming their supply chains are based on the implementation of Artificial Intelligence (AI). There seems to be a consensus that SCM will benefit from AI adoption, but the reality of AI adoption in SCM finds itself deep in a cosmos of apparent contradictions. AI promises to augment human capabilities and reshape companies. AI is significantly different from previous technologies in that it is highly dynamic and involves reciprocal learning from both the AI and the human team members. Our research aims to understand how AI technology will interface with the expertise and intuitions of people. Based on how companies have deployed AI in their operations, we are studying different combinations of human and machine teaming capabilities for more impactful decisions.

    Watch the video Human and AI Learning as part of Human and AI research.



    Human-Machine Teaming Capabilities: Designing Successful AI Systems.
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    Intelligent Demand Planning

    Human-machine structures improve the (machine learning) demand forecast accuracy.
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