Learn more about our research streams and projects or engage with us using the contact form below.
The What Question
Longitudinal scorecard data analysis based on defined supply chain data from company ERP, TMS, or WMS systems, among others, provides us with insight as to what is happening during a digital transformation.
The How Question
Experimental design and cluster allow us to quantitatively identify patterns in complex data. Depending on the digital offering, patterns emerge about how supply chain relationships perform and what their key drivers are. Cluster analysis often reveals insights and scenarios that might not yet have been apparent to participants in the collaboration.
The Who Question
We use game theory to understand the roles, motivations, contributions, and expectations of the supply chain stakeholders within the digital transformation. This supports the development of sustainable, fair and efficient rules for implementation and value sharing. Consequently, this methodology identifies key drivers and reveals how they influence a digital transformation.
Collaboration can take multiple forms when companies jointly implement new technologies. While vertical collaboration is widely implemented, in the digital era, horizontal collaboration is recognized as a key driver of competitive advantage. It can take place anywhere along the supply chain: between suppliers, between customers, between logistics service providers.
Digital SC has worked with global retailers, FMCGs, and LSPs who have attributed up to 30% in logistics cost savings to horizontally collaborative practices. Our current research seeks to understand how digital practices enhance vertical and horizontal collaboration approaches to unlock hidden benefits.
Check out the video Understanding End-to-End Data as part of Multidimensional Collaboration research.
Digital Supply Chain Capabilities
Digital supply chain transformations are driving continuous improvement and new technology utilization. Dynamic capabilities are essentially threefold: human-centered, the organization, and the supply chain. One element of these dynamic capabilities is the ability to identify and build digital environments. These environments require technological platforms and people.
They necessitate mechanisms for encouraging new ways of working, experimentation, and more collaborative leadership with your supply chain partners. Our research informs how companies build and acquire digital capabilities and talent for successful transformations.
AI and SCM
Some of the most innovative projects of companies that are transforming their supply chains are based on the implementation of Artificial Intelligence (AI). There seems to be a consensus that SCM will benefit from AI adoption, but the reality of AI adoption in SCM finds itself deep in a cosmos of apparent contradictions. AI promises to augment human capabilities and reshape companies. AI is significantly different from previous technologies in that it is highly dynamic and involves reciprocal learning from both the AI and the human team members. Our research aims to understand how AI technology will interface with the expertise and intuitions of people. Based on how companies have deployed AI in their operations, we are studying different combinations of human and machine teaming capabilities for more impactful decisions.
Watch the video Human and AI Learning as part of Human and AI research.