Digital technology and AI are accelerating the pace of business and transforming supply chains. Transforming the supply chain digitally can lead to a 50% reduction in process costs and increase revenue by 20%.  But how can companies embrace the end-to-end opportunities yielded by a digital supply chain? Also, how do they create dynamically the right automation capabilities? The MIT Digital SC Lab has developed a framework that emphasizes creating the most impactful digital visions, integrating the structural levers (digital capabilities, operational processes, and key actors), and activating the drivers of change to enable the supply chain digital transformation within the company. The framework serves as a foundation for developing and implementing a Digital Supply Chain Transformation strategy in any company. Coca-Cola Femsa, Mondelez, and Dell are some of the companies that benefitted from this research.

Dell’s supply chain transformation continues to this day and MIT and Dell are collaborating on applying key learnings to a new case study about end-to-end automation and frictionless supply chains.

Research Approach (methodology): +40 Case studies, executive interviews, quantitative analysis.

References: Aligning Operations, Technology and Strategy in Digital Supply Chains; Case study, Dell: Roadmap of a Digital Supply Chain Transformation.