Dell: Roadmap of a Digital Supply Chain Transformation

This case study, ideal for graduate and executive-level courses in strategy, operations, supply chain management, and digital transformation, focuses on successfully implementing a digital transformation strategy in the supply chain using Dell Technologies Inc. The case covers a range of learning objectives. These include understanding the importance of a unified vision within a large, diverse company, identifying new business opportunities through digital capabilities in supply chain strategy, and recognizing the value of transparency, predictive analytics, and automation. The case also focuses on the incentives for digitalizing the supply chain, the process followed by a large company with legacy systems for digital transformation, integrating digital tools to enhance supply chain operations, and the challenges faced in achieving digital transformation. Read more